Future of Communication with Robert Frati | Product & Vision Keynote | Slack Frontiers 2019

Future of Communication with Robert Frati | Product & Vision Keynote | Slack Frontiers 2019


– Please join me in welcoming Senior Vice President of
Sales and Customer Success, Bob Frati, to the stage. (upbeat music)
(audience applauds) – [Bob] Thank you. – [Brian] Thanks, Bob. – Thank you, Brian, and hello everyone. I’m super excited to
be with you here today in sunny, springtime San Francisco. And thank you all so much for joining us. So in our session today, we’re gonna focus on two themes. First, some important trends that we’re seeing in the market and second, how our
customers are utilizing Slack to navigate these trends. So we’re seeing a dramatic
shift happen in the marketplace. The pace of change is faster
than it ever has been before. Our customer expectations are very high. And decisions are more complex, involving more and more
communication and collaboration across geographically distributed and cross-functional teams. We’re also seeing significant
new trends in technology. The very nature of
communication is changing and when you communicate
with the younger generation, you’re probably not sending them an email. I can only reach my
daughter through Snapchat. And the research is backing this up. Individuals under 24, almost exclusively, communicate through messaging. And this is the future, this is the workforce of tomorrow. We’re also seeing a proliferation
of business applications. You probably recognize a number of the logos here on the right. You probably us many of those applications each and every day. Independent research
from Netskope highlights that most enterprises have over a thousand different
business applications in their companies. In this increasingly complex world, where what’s important tomorrow
is often very different from what’s important today, we wanna help you do your best work. The fast-paced global adoption of Slack is a strong proof point
that that is happening. In a very short period of time, we’ve grown to over 10 million
daily active users on Slack in over 150 countries around the world. This includes over 600,000
different organizations and 65 of the Fortune 100. And within the last year, these Fortune 100 companies
have added hundreds of thousands of new users. But it’s not just about the numbers. What most people don’t often realize is the breadth of our customers. We’re seeing adoption
across all industries, across all regions of the world and across companies of all sizes. From TD Ameritrade and
E-Trade in financial services to major universities like
MIT and Arizona State. And in government, the UK
Ministry of Finance and NASA. As well as some of the largest and most strategic technology providers in the world like IBM, Oracle, NSAP. Organizations around the
world are adopting Slack.

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